Last updated: 27 February 2026
Pantac System Control Pty Ltd (“Pantac”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose and safeguard your personal information when you visit our website at https://pantac.com.au (the “Website”) or engage with our services.
This policy is prepared in accordance with the Australian Privacy Act 1988 (Cth).
Interpretation and Definitions
Definitions
For the purposes of this Privacy Policy:
Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
Website refers to https://pantac.com.au.
Service refers to the Website and any related engineering, consulting or training services provided by Pantac.
You means the individual or organisation accessing or using the Website or engaging with Pantac.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name
- Company name
- Email address
- Phone number
- Address
- Any information submitted through our contact forms
- Information provided when making enquiries about our services
We only collect personal information where it is reasonably necessary for our business functions or activities.
Usage Data
We may automatically collect certain technical information when you access our Website, including:
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Time spent on pages
- Device type
This information is used for analytical and security purposes.
Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to:
- Improve user experience
- Analyse website traffic
- Monitor performance
You can instruct your browser to refuse cookies. However, some parts of the Website may not function properly if cookies are disabled.
How We Use Your Information
Pantac may use personal information to:
- Respond to enquiries
- Provide engineering, consulting or training services
- Communicate with clients
- Improve our Website and services
- Comply with legal obligations
- Maintain security and system integrity
We do not sell personal information.
Disclosure of Personal Information
We may disclose personal information:
- To service providers who assist in operating our Website or business
- Where required by law
- To protect our legal rights
- In connection with a business transfer or restructuring
All third parties engaged by us are required to handle personal information in accordance with applicable privacy laws.
Google Analytics
We may use Google Analytics to analyse Website traffic and user behaviour.
Google Analytics collects information such as IP address and browsing behaviour. This information is managed by Google in accordance with their privacy policy.
You may opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.
For more information, see: https://policies.google.com/privacy
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention of Personal Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
Access and Correction
You may request access to personal information we hold about you, or request corrections if you believe the information is inaccurate.
To make such a request, please contact us using the details below.
International Data Transfers
Some of our service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
Children’s Privacy
Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or our handling of personal information, you may contact us:
Pantac System Control Pty Ltd
Website: https://pantac.com.au
Email: info@pantac.com.au